This forum is for questions about the One Ring website, not general questions.
This question should have been posted in the Miniatures Help forum, but since it seems you have the answer I'll leave it alone
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| Games Workshop/Finecast issue https://wap.one-ring.co.uk/viewtopic.php?f=8&t=23850 |
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| Author: | rammas_echor [ Fri Sep 21, 2012 1:49 am ] |
| Post subject: | Games Workshop/Finecast issue |
Hi guys, I picked up a pack of Finecast Gondor Commanders at the GW store upstate about 2 weeks ago. I just opened the box and one of the miniatures is not properly formed, it's in two halves where its supposed to mold and split in half from head to waist. Like, imagine getting sliced in two down your midline down to the waist. i dont have a receipt for my purchase (lost it) and the store I bought it from (Official GW store) is way too far away to just drive back to and exchange from. Can I return this to the Website GW? what should I do any recommendations? |
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| Author: | IsleStaggerholm [ Fri Sep 21, 2012 4:02 am ] |
| Post subject: | Re: Games Workshop/Finecast issue |
Call GW and let them know the situation. They will tell you what to do from there. They will likely have you send back the character and ship you a replacement. |
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| Author: | rammas_echor [ Fri Sep 21, 2012 4:41 am ] |
| Post subject: | Re: Games Workshop/Finecast issue |
awesome, thanks |
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| Author: | whafrog [ Fri Sep 21, 2012 4:05 pm ] |
| Post subject: | Re: Games Workshop/Finecast issue |
This forum is for questions about the One Ring website, not general questions. This question should have been posted in the Miniatures Help forum, but since it seems you have the answer I'll leave it alone
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| Author: | rammas_echor [ Fri Sep 21, 2012 8:39 pm ] |
| Post subject: | Re: Games Workshop/Finecast issue |
Sorry for the mistake. Update: Called GW (awesome customer service btw) and they're sending a free replacement to me by mail. |
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